Microsoft has become a benchmark in tools and solutions that help companies to manage, optimize and improve the different business areas of these. As technology has evolved, different challenges have arisen to face, such as making available to a large number of users the tools that allow companies to manage business processes of companies without interruptions and safely. Every IT manager is always mindful of finding solutions to handle a large number of connected devices, from something as simple as a DHCP server to handle the automatic assignment of network addresses to the execution of tools such as Systems Management Server (SMS) for the administration, implementation, and monitoring of these.
Within each company, whether large or small, there is a recurring problem that may be well known in the IT area, we talk about the administration of the devices that are used to access the resources of the company, especially those handled by users who work remotely; whether it’s laptops or Surfaces with Windows OS or smartphone devices with Android or iOS OS.
In companies where both their servers and stations have been implemented as an operating system some of the Microsoft solutions, as standard administrators opt to use the most commonly used tool called Microsoft System Center Configuration Manager (SCCM); this tool allows the administration of workstations connected to the network in a centralized and remote way, being able to provide remote support, manage security patches, implement the OS used, implement protection software, among many other capabilities; Despite all these qualities such software also has its limitations.
Microsoft in its constant evolution towards cloud tools and the SaaS model has created a service called Intune; which allows mobile device management (MDM) and mobile application management (MAM).
The main qualities of Intune are to manage, configure, protect and secure the devices of the organization helping the IT area to develop its time in the search for solutions that allow the company to be more competitive or solve problems that do not represent repetitive tasks; in turn, allowing users to focus on the daily activities of their processes without being affected by the implementation, configuration, update or even the resolution of problems that are subject to computing devices to remain efficient, safe and useful.
In the following image we can see a diagram with the possibilities of the Intune tool and how it allows us to perform those repetitive but necessary activations for the organization:
